Ability ⏤ Beyond the mould

Red Cross

Digital learning environment for 100,000 Red Cross first-aiders

In short

Custom learning environment (LMS)

Including e-commerce solution

Continued development

Red Cross

Digital learning environment for 100,000 Red Cross first-aiders

Red Cross

Digital learning environment for 100,000 Red Cross first-aiders

Red Cross

Digital learning environment for 100,000 Red Cross first-aiders

In short

Custom learning environment (LMS)

Including e-commerce solution

Continued development

In short

Custom learning environment (LMS)

Including e-commerce solution

Continued development

The world's largest voluntary relief network

The Red Cross helps people in need. During festivals or events and in the event of (natural) disasters, the Red Cross assists people all over the world.

Crucial: support for volunteers

To be able to do their important work, all of those volunteers (16 million worldwide - more than 100,000 in the Netherlands) need guidance, training, and tools.

100
800
600
400
200
100
900
feb
apr
jun
aug
okt
dec

100
800
600
400
200
100
900
feb
apr
jun
aug
okt
dec

100
800
600
400
200
100
900
feb
apr
jun
aug
okt
dec

Heartbeat - a digital learning management system (LMS)

Everyone involved can access their personalized digital learning environment. All volunteers can register for courses or take online training.

Unique customer journeys in 1 solution

A trainer schedules available courses, can track progress of participants, etc. Administrators can manage e-learning courses.

Complete peace of mind thanks to the shop solution

From first aid kits and medical sets to AEDs, Red Cross relief workers can order all the tools they need to perform their duties in the Red Cross Shop.

Continuous development & design

To ensure that only what was needed was built, the platform was realized fully iteratively, release by release and according to the agile rules of continuous development: our designer and developers.